Work Stress and Job Satisfaction of Employees in Hospitality: a Comparative Study of the Casino Hotels and Non-casino Hotels in Macau
نویسندگان
چکیده
The paper aims to analyze the differences in employees’ work stress and job satisfaction across the casino hotels and the non-casino hotels in Macau. Through questionnaires, the paper investigates total 400 employees from both casino hotels and non-casino hotels. Work stress and job satisfaction of employees in casino hotels and non-casino hotels are compared. Statistic techniques such as descriptive statistics and one-way analysis of variance (one-way ANOVA) are applied. The result indicates there are not significant differences in employees’ work stress and job satisfaction perception between different genders, positions, marital situations and fertility situations. The result confirms there are significant differences in employees’ work stress and job satisfaction perception between casino and non-casino employees. Moreover, Work stress negatively influences job satisfaction.
منابع مشابه
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